| Our welfare benefits advice is restricted to tenants of Gloucester City Homes, please contact us or them directly for an appointment. We have outreach sessions at Gloucester City Homes. We can help with benefits appeals for residents of Gloucester City.
Case Study: In February we took instructions from Ms A who had received a decision from the City Council to say that she was not entitled to Housing Benefit because her tenancy was supposedly not on a commercial basis. To make matters worse, Ms A was advised by the Council that information had come to light which meant that she would have to repay benefit of £34,000 which she had been receiving for the past 6 years. We represented her at a successful appeal to a Social Security Appeal Tribunal, which decided that the tenancy was a genuine commercial one and that it had been all along. Her Housing Benefit of £430 per month was re-instated and it was decided that the £34,000 had not been overpaid and was not recoverable from her.