| Our welfare benefits advice is restricted to benefit challenges, appeals and tribunal work. If you are a tenant of Gloucester City Homes, please contact them directly for an appointment. We also have volunteers who offer a limited form filling service for Disability Living Allowance (DLA), Attendance Allowance (AA), Housing and Council Tax Benefit, ESA50 and Carers Allowance (CA) and Personal |Independence Payments (PIP).Otherwise, Tel: 01452 423492 and press the option for Benefits.We have 3 appointment sessions a week on a Monday, Wednesday and Thursday. We also have outreach sessions at Gloucester City Homes for their tenants
Case Study: In February we took instructions from Ms A who had received a decision from the City Council to say that she was not entitled to Housing Benefit because her tenancy was supposedly not on a commercial basis. To make matters worse, Ms A was advised by the Council that information had come to light which meant that she would have to repay benefit of £34,000 which she had been receiving for the past 6 years. We represented her at a successful appeal to a Social Security Appeal Tribunal, which decided that the tenancy was a genuine commercial one and that it had been all along. Her Housing Benefit of £430 per month was re-instated and it was decided that the £34,000 had not been overpaid and was not recoverable from her.